Super Bowl XLV ticket fiasco
Feb. 10, 2011
The first Super Bowl hosted by Cowboys Stadium upset 2,000 fans who were forced to move to different seats or standing room areas because a temporary seating section hadn't been completed on time. The NFL, the Cowboys and their owner Jerry Jones, and the stadium were hit with assorted fraud, breach of contract, negligence and deceptive sales practice lawsuits. Roger Goodell tried to smooth things over by offering a face-value refund or a free ticket to a future Super Bowl with round-trip airfare and hotel included. "We made the best of it. We screwed it up. I can't change that," NFL executive VP Eric Grubman admitted to ESPN.