"I had a
regular," Rome says, "who just stopped calling for some reason. I
didn't hear a thing for weeks, and then got a call at home. I said, 'Hey, where
have you been? I missed you.' "
calling again," the voice said. "Not after the way you insulted me on
the air that night."
Rome tried to
remember the incident but couldn't. He asked the caller what he had said to
what it was," the caller said. He never called again, at home or at the
"It makes you
wonder," Rome says.
you learn just how much some of the callers know about you, and what an effort
they have made to become closer to you.
"I had a
regular say to me, 'I know where your parents live,' and then give me their
address," Rome says. "That really upset me."
But in the end,
it is the host who has the power. When a caller strains Eskin's patience, he
cuts in. "You're nuts, you don't have a clue" Eskin will say. If the
caller persists, Eskin will inflict the maximum penalty: He'll hang up.
a punishment to these people," Eskin says. "I'll say, 'If you don't
watch yourself, I'm going to hang up,' and all of a sudden, it's like talking
to a kid."
You don't know what you 're talking about.